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  •   Thank you for looking after us so well on our return from Lourdes during the volcano disruption. Your arrangements for us were fantastic! The coach from Lourdes was excellent and the overnight accommodation was much appreciated. The drivers were excellent and went out of their way to help us and I really appreciate the excellent care. I look forward to travelling with you in June. You won many fans and once more well done to all.   Lourdes Mary, Co. Cork
  •   My wife and I have just returned from a holiday to Italy which we greatly enjoyed and which exceeded our expectations. The reason I am writing to you is to congratulate your company for the way it organised our return given the very difficult conditions imposed by the Icelandic volcano. Your representatives on the ground managed the ever-changing situation with professionalism and care. I can assure you that we will be using your company again and will have no reservations in recommending you to our friends.
      Lake Garda, Venice & Verona Roger, Co. Dublin
  •   We have just returned from a holiday to Prague, Vienna & Budapest, which we enjoyed immensely. As seasoned travellers we would like to compliment you on the efficiency of the whole trip – transfers, hotels and tours but especially your choice in tour guides. Our guide in Prague, Shakira, was very good. Lazlo in Budapest was excellent in every aspect. He gave 100 percent the whole group loved him. Full marks to the travel department I’m looking forward to travelling with you again.

      Prague, Vienna & Budapest Thomas & Phyllis, Co. Dublin
  •   We have just returned from a lovely trip to The Gardens of Paris with Dermot O’Neill. It was so well organised and our tour guide Patricia was excellent. Dermot made it a really interesting and enjoyable trip and we shall definitely be recommending the tour to our friends and hopefully return again next year.


      Gardens of Paris Kay and Tony, Co. Dublin
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    I recently returned from a holiday in Lake Como courtesy of The Travel Department. I just wanted to say thank you for such a wonderful holiday. I am travelling for the past 22 years and this was by far the best holiday I have ever been on. Lake Como was by far the best place I have visited. The Travel Department offer a very professional service. The representative in Lake Como was second to none and made our stay very enjoyable. Many thanks for a great holiday and I look forward to travelling with you again shortly.

      Lake Como, St Moritz & Milan Sharon, Co. Dublin
  •   I'd like to let you know how much I enjoyed my trip to Thailand. The hotels were fabulous, especially in Hua Hin; it was out of this world! The staff were wonderful – falling over themselves to help us! Our guide made the holiday for everybody. He was very diligent, conscientious and helpful in every area and took a personal interest in everyone, which I really appreciated as I was on my own. He did his best to provide all trips and information requested. This is my third trip with The Travel Department and it certainly won’t be my last!
      Thailand Marian, Co. Dublin
  •   Just returned from the most wonderful trip we have ever had.  The whole tour from day one to the last day was one long party.  The Navigator of the Seas was such an experience and all our guides were wonderful, as always with The Travel Department. Thanks again and keep up the great trips.   Mediterranean Cruise Bríd and Thomas, Co. Dublin
  •   My husband and I have just returned from a lovely trip to Prague. I would like to congratulate you on a job well done! This was our first time travelling with your company but it will not be our last! I want to make a special mention of our guide Libby, she was excellent – a great talker, loads of local history, great sense of humour and gave sound advise on the Metro, exchange bureau, restaurants, local nuisances etc.
      Prague Jude, Co. Tipperary
  •   It was super – a great atmosphere, a brilliant guide, lots of very interesting tours and a nice hotel with lovely food. Great value all round! Congratulations and keep up the good work. Have recommended your trips to lots of people. Really looking forward to the next one!

      Estoril Marian, Co. Dublin
  •   I would like to commend the organisation of the trip to Istanbul. My husband and I really enjoyed the experience. The hotel was a very good choice as it was in a central position, good standard and on a lively (but not noisy) street. I would particularly like to recommend the continued use of your guide, Mecit Bogday. He had a wide knowledge of art and history and a good way of imparting it. He had a pleasant, and not intrusive manner, and a good sense of humour. Istanbul is truly a wonderful city.
      Istanbul Úna, Co. Dublin
  •   I wanted to express our complete satisfaction with every aspect of the holiday. It was our first time to travel with The Travel Department and certainly not our last. From the moment we stepped off the plane at Dubrovnik Airport everything was organised most efficiently and smoothly.  Your representative Marlo is most professional and the guides who undertook the day tours, Anada and Bozo, were informative, humorous and most enthusiastic. The hotel had a very good standard of service, food and beverages.

      Dubrovnik Roisin, Dublin
  •   I recently travelled with your company to Egypt and I just wanted to say what a wonderful holiday it was. The guide we had, Essam, was more than obliging and ensured that we were always looked after. He was dedicated to ensuring we have a fantastic holiday. I will highly recommend your company to colleagues.

      Egypt Alma, Co. Tipperary
  •   Just want to say that we went on a recent holiday to Nice with your company.  It was a most enjoyable week and we were delighted with everything. We hope to plan our next holiday very soon.
      Nice & The Cote D'Azur Richard and Maro, Co. Waterford
  •   Have just returned from our holiday in Barcelona and would like to tell you about the fantastic time we had. We fully enjoyed our stay and there was nothing we could complain about. Food, accommodation, facilities and staff all made our holiday most enjoyable. The tours were fantastic. Drivers were very competent and friendly at all times. However, the most memorably thing about our holiday was our guide Marcos. His knowledge, wit, charm and general character made the whole trip the best. I would highly recommend your company to family and friends.
      Costa Brava & Barcelona Phyllis, Co. Wexford
  •   Just returned from trip of Rome, Lake Garda and overnight on the Orient Express. It was my first time travelling with you and will definitely be travelling with you again. The holiday was fantastic from start to finish. The tour guides were fantastic, particularly Christine in Lake Garda. The hotels were great and the Orient Express was the experience of a lifetime. All very good value too.   Rome, Lake Garda & Overnight on the Orient Express Suzanne, Co. Kilkenny
  •   I have just returned from an amazing holiday in China, the best experience ever. The accommodation, food and transport were second to none. The tour guide,  Noya Ma, was most pleasant and knowledgable, nothing was too much trouble for him.  Because of this great experience I am off to New York in 2 weeks' time, and can't wait to see details of next year's holidays.

      Beijing, Xi'An & Shanghai Christine, Co. Waterford
  •   I have just returned from Alghero in Sardinia holiday with The Travel Department.  I really need to say that the holiday was spectacular. The guide Laura, the driver Alessandra and the guide Roberto were all great, friendly and gave their best.  Laura left nothing to chance and she mentioned all of the plans and times for the following days on a regular basis. I would certainly travel with The Travel Department again.Thank you to all for a delightful holiday and I would certainly recommend it.
      Sardinia Ethna, Co. Galway
  •   We had the good fortune to take the tour to Jordan. I am pleased to say that it exceeded our expectations. The coach was comfortable and the stops for food and drinks were most enjoyable. Our guide Michel deserves special mention. His knowledge and humour contributed greatly to our enjoyment of the tour. Overall I would strongly recommend the trip and look forward to going with The Travel Department again.
      Jordan Marius and Mary, Dublin 14
  •   Just back from our trip with you to Estoril. It was our third time there and it was every bit as enjoyable as our first. Our guide, Paula, was first class.  The staff was most helpful and courteous. The day trips were most enjoyable and the extra one to the birthplace of the Fatima seers was special. This was our eighth holiday with you in all and we have enjoyed every one of them. Keep up the good work!
      Estoril Willie and Marie, Co. Dublin
  •   We just want to say how much we enjoyed our recent trip to New York, New England and  Boston. Our guide John deserves great credit for ensuring we saw as much as possible and his knowledge of all the sites we visited was excellent. Well done also to Michael our driver. This was our 2nd trip with The Travel Department and we look forward to our next holiday with you.
      New York & New England Dick, Co. Waterford
  •   This was our third time to travel with you and everything was great. The food in the hotel was the best we ever had on holiday. Our tour guide Roberto was great. He got the balance just right, not making us weary with too much information, and our driver was a wonderful careful driver. The Irish can not be beaten for company and we really had a great time all bonding so well together. Once again many thanks for a well organised holiday.
      Madeira Ethel & Donald, Co. Cavan
  •   I am just back from my trip to Egypt and I would like to thank you for everything. It was my first time travelling with the Travel Department and I was impressed with the organisation. Emad Fathy, the tour guide is absolutely fantastic, he has a great knowledge in Egyptology and listening to him explain the Egyptian History was enjoyable and fun. I am still dreaming about my trip. Thank you again and hopefully I will be travelling with you again very soon.
      Egypt (Including Cairo, Valley of the Kings, Nile Cruise & Hurghada) Simone, Dublin 2
  •   We would just like to thank you so much for a wonderful organised trip.  The Mercure Buda hotel was very nice and the organised trips were excellent. We also had an absolute fantastic guide by the name of Laszlo.  We left Budapest with such a wealth of Hungarian history.  Laszlo entertained us from the moment we got on the coach at Budapest airport until we were dropped off at the airport for Dublin.  Nothing was ever too much trouble for Laszlo and we even enjoyed his Irish jokes! He was such an excellent guide and a great asset to The Travel Department. Again, congratulations to you on doing such a great job and we look forward to travelling with you again. Keep up the excellent work!
      Budapest Karen, Co. Cavan
  •   My wife and I would like to say a big thank you for a lovely holiday. We stayed at the hotel Liberty in Riva which was only fantastic. Our guide Renate was such a lady and could not be more kind and helpful, and our bus drivers were so pleasant. Our hearty congratulations to the Travel Department on their selection of tour guides and bus drivers. We are planning our next holiday with the Travel Department.
      Lake Garda, Venice & Verona John, Co. Wexford
  •   My wife and I want to drop a line to thank The Travel Department for an unforgetable trip to Tuscany. It was our first time to travel with your company but not our last. The Grand  Hotel  Tamerici and Principi in Montecatini was excellent as was the service and staff. Our tour guide Susanna was wonderful, pleasant and was very informative. We will definitely use The Travel Department again.
      Tuscany Charles and Eithne, Co. Dublin
  •   We have just returned from a wonderful holiday in Lake Como, St. Moritz and Milan. Our room was looking right out on the lake and we had our own terrace. It was  a perfect location to get boats all over the lake as the boat stopped right accross from our hotel. We went on a day trip to St. Moritz- it had breath taking scenery. This is my third time to travel with this company and hope to go again next year.
      Lake Como, St Moritz & Milan Catherine and Padraig, Co. Roscommon
  •   I’m just back from the Malta & Sicily trip and I just wanted to give you a big thanks for organizing such an amazing holiday. It was my first holiday with The Travel Department and it will definitely not be the last. I have been recommending you to everyone I know since I’m back. Thank you again for such a wonderful work.
      Malta & Sicily Ozlem, Co. Wexford
  •   Our guide Marcella was brilliant and every member of the group were great. It was my first trip with The Travel Department and I intend there to be many more. For me it was great to meet so many people travelling alone as I have gone alone before and felt I stuck out like a sore thumb, but here everyone mixed very well together. It was the best trip I have had and look forward to the next “singles” trip and thanks to everyone for making it a trip to stay with me forever.
      Prague Solo Friendly Holiday Joan, Co. Dublin
  •   I have just returned from Rome, San Giovanni and Assisi and just want to complement your tour guide Luca and coach driver Massimo. They were extremely helpful throughout and we thoroughly enjoyed our holiday. This is our third trip with your company and to be honest I did not expect anything less!!
      Rome, San Giovanni Rotondo & Assisi Eugene, Co. Derry
  •   My partner and I thoroughly enjoyed every second of the trip. Our tour guide Chris in San Francisco was amazing. He was both very informative and entertaining. Thank you again for giving me the best holiday I've ever had. I look forward to travelling with you again soon.
      California & Mexican Riviera Cruise Catherine, Co. Cork
  •   Have just returned from my latest trip with your company and have to say it was my best holiday ever. From start to finish it was everything you advertised, and more!  Our tour guide Kent Taylor was absolutely fascinating to listen to the whole trip, his knowledge and passion for his subject is unsurpassable and his delivery throughout the trip was a real pleasure. This wasn't my first trip with you but was certainly the best so far. Once again Travel Dept, well done!
      Las Vegas & The Grand Canyon Henry & Marie, Co. Dublin
  •   I recently returned from Cuba. It was my 8th trip with the Travel Department and I must say my best to date.... really, really enjoyed it. Well done!
      Cuba Mary, Co. Cork
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     Thank you all for another wonderful holiday. Our time in Argentina was wonderful and everything was so well organised we had a really great time. Keep up the excellent work and we are looking forward to our next trip,

      Argentina Brid & Tommy, Co. Dublin
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    Just want to say a big thank you for a wonderful tour of Athens.  Yet again the hotel, tour guide, coach driver were all outstanding.  We really enjoyed our stay in Athens and got to see so much, and learn such a lot from our highly informative guide Maria.

      Athens Anne & Paddy, Co. Dublin
  •   I would like to congratulate and thank everyone in The Travel Department. Both the hotels were excellent as were the lunches and dinners in and out of the hotel. Our guides were second to none. They were informative pleasant and extremely helpful. This was my first holiday booked with The Travel Department and I look forward to travelling with you again.   Beijing Maureen, Co. Dublin
  •   I would like to congratulate you on such an incredible holiday. So well organised and most enjoyable. The tour guide was excellent and delivered an exceptional level of service and attention to detail. A wonderful ambassador for your company and for China.
      China Fergal & Carol, Co. Cork
  •   Many thanks for a well organised trip to Dubrovnik. Hotel and food were excellent and the tour guide was so helpful.
      Dubrovnik Margaret, Co. Wexford
  •   Our holiday would not have been as full of knowledge as it was without the experience and dedication of your travel guide Renate. She was wonderful. We will certainly travel with you again - hopefully later this year.   Lake Garda, Venice & Verona Joe, Co. Limerick
  •   The Travel Department has surpassed itself yet again. The holiday was brilliant. What more can I say. Keep up the good work.
      Morocco Anne, Co. Kildare
  •   Once again we would like to congratulate the Travel Department on their professionalism. It was the trip of a lifetime. We felt the entire trip was very well planned, the group of 16 people was a joy. The hotels chosen were second to none and the food was fantastic. Our guide Monika in Innsbruck was first class, she really did her city proud and went out of her way to ensure that we all enjoyed the trip to the utmost.

      Innsbruck, Paris & Overnight on The Orient Express Maura & Peter, Co. Meath
  •    I have to say it was the best holiday I have had and it was all thanks to our guide, the lovely Laszlo Poliakovits. He was the perfect guide and went out of his way to make our holiday enjoyable.     Budapest, Vienna & Salzburg Susan, Co. Meath
  •   We had a wonderful guide, always helpful and his tour of Ancient Rome was outstanding!!  Our driver, Massimo was always eager to help which I appreciated very much as I have a mobility problem.  I would certainly recommend your company to others and look forward to travelling with you in the future.
      Tuscany & Rome Mary, Co. Dublin
  •   One of the best holidays I have ever been on. This was made all the more enjoyable due to our guide Laszio who gave us his undivided attention and filled our trip with wonderful surprises!
      Danube River Cruise Lorraine, Co. Kildare
  •   We had a great time in Cannes and wish to express our gratitude to all at The Travel Department. We will certainly be booking our next break with you.
      Cannes Joan & Michael, Co. Dublin
  •   This was our first cruise and definitely not our last, it was brilliant. The hotel was top class with magnificent staff and our tour guide was outstanding and very informative. She looked after us so well. We will definitely book with you in the future.
      Caribbean Cruise Roisin, Co. Dublin
  •   Just back from a wonderful holiday to India. An amazing trip, very well organised, we had a great guide in Regina who was very knowledgeable and professional.  The hotels were super. A holiday I will never forget. Well done again. Thankyou.
      India Mary, Co. Westmeath
  •   We have just returned from our trip, Highlights of South Africa. May we both compliment The Travel Department on this trip. As seasoned travellers with The Travel Department this has been one of the best trips we have been on. Transfers, choice of hotels, tours and our tour guide Tom were all brilliant.
      Highlights of South Africa Thomas, Co Meath
  •   We have just returned from Majorca and wish to express our sincere thanks for providing us with a wonderful holiday. We enjoyed every part of it, from the accommodation to the tours and entertainment. A magnificent holiday and we will travel with you in the future.
      Majorca Tom & Betty, Co. Dublin
  •   Just to tell you that we have just returned from a wonderful holiday in St. Wolfgang in Austria. The hotel was comfortable, the food was fantastic and the guide Luzia absolutely first class. All in all a great success. Thankyou.
      Austria, St. Wolfgang Tony & Eily, Co. Wexford
  •   This was a wonderful holiday, our guide Noya Ma was brilliant, very professional, efficient, organised, patient, helpful and great fun!
      Beijing, Xi'an & Shanghai Pauline, Co. Donegal
  •   I would like to thank you for organising such a wonderful holiday to China. My friends and I really appreciated the tour and appreciated all the good work of our guides Dennis and Robin. Dennis was with us throughout the entire tour and made us all feel inclusive, which made it a great social occasion for all of us on the tour. He was so knowledgeable and helpful throughout. Our guide Robin in Xi'an was a joy. Thank you again and I hope to travel with The Travel Department soon!
      Beijing, Xi'an & Shanghai Sheila, Co. Kerry
  •   We just returned home from a memorable trip to China. We visited five cities using rail, coach and plane. Our hotel was wonderful and added to our holiday. The trip was made more successful by the efforts of the guides, Noya, George, Robin and Sandy. I would particularly like to thank Noya Ma, who did all in his power to satisfy all our needs. This was not our first trip with The Travel Department and we wish to travel with you again.
      China William & Catherine, Co. Dublin
  •   Just returned from the Beijing holiday. Absolutely great trip, wonderful sights and exceptional venues for accommodation and meals. A word of special thanks to our tour guide Mr. David Li, his great humour and wonderful explanations of the various sights were excellent. He gave the group his utmost attention and is certainly a worthy representative of The Travel Department in Beijing. Looking forward to travelling with you again in the near future.
      Beijing John & Ann, Co. Dublin
  •   I have just returned from a trip to Egypt and wish to tell you it was most enjoyable and made even more so by the organisation of The Travel Department and the very professional travel guide Emad Fathy 'Dodi'. He was exceptional and looked after everything and everybody, from the youngest to the oldest extremely well.
      Egypt Patricia, Co. Dublin
  •   We recently returned from our trip to Lake Garda, organised to perfection as usual. This is our 6th trip with The Travel Department, all of them most enjoyable. On this occasion we would like to say a huge thank you to our guide Alex, he was excellent, so informative and helpful and pleasant in every way, long may he continue. We must compliment the Hotel Liberty also, lovely staff and food.
      Lake Garda Frances, Dublin 15
  •   I'm delighted to convey my complete satisfaction with your management of the wonderful trip to Jordan & The Holy Land (08-18 November). I travelled solo within the group of forty-four and every moment for me was magical. From the moment we touched down in Amman Airport, The Travel Department Representative was there to steer us through the arrivals and departures process and our tour guide, Mueen (Mo) Akroush worked tirelessly to ensure that our every need was met. By the end of the trip he was everybody's friend and as a regular traveller with your company, I'd like to propose Mueen for consideration as Travel Guide of the Year. He is a wonderful ambassador for Jordan, highly knowledgeable, patient, generous and very good fun.
      Jordan Mary, Co. Wicklow
  •   My wife and I have just returned after our week's break in Madeira.It was our first time to use The Travel Department. The accommodation, food, coaches, choice of tours, tour guide (Roberto) exceeded our expectations and the other people on the tour were the finest company one could wish for. We will be using The Travel Department in the future and will highly recommend you to our friends.
      Madeira Tom & Mary, Co. Westmeath
  •   My husband and I have recently returned from a three night stay in Budapest and once again we can say we thoroughly enjoyed it, Hotel was ace, and to say our Guide Larazo was delightful in every way, we experienced great culture and crack with him, looking forward to another holiday with you in the future
      Budapest Linda & Gerard Co. Dublin
  •   My husband and I have had some wonderful tours with your company. We did Switzerland and Lake Como, the Amalphi Coast and last October had a wonderful trip to China seeing Beijing, Xian and Shanghai. Your tour leaders are the best and Denis Dai was really wonderful as were Robin and the lady in Shanghai. We thank you and all your tour guides and look forward to our next trip with you.
      Lake Como Pauline, Dublin
  •   This is our 3rd time to use travel Department and I must say they have excelled themselves in our trip to South Africa.  Our guide Tom was like an enclyclopaedia of knowledge about the country.  A gentleman and very curtious to our group. Also the people we travelled with were an amazing group and we all ended up being like a family travelling together.  Our sing song session in Cape Town was a night to remember even the locals joined in!!  Our photographs we always be a happy memory to us. Looking forward to travelling with ye guys again.
      South Africa Sean & Mary Co Kildare
  •   Just to thank Travel Dept for delightful trip to Cote d'Azur.  Everything surpassed my expectations, high as they already were. Special praise for the coach driver's skill as also his courtly attention to this elderly (yet spritely) lady-traveller.  As for our guide, Brigitte, she was brilliant in every way, with such a lovely personal touch.  Mustn't omit, either, the immediate attention and ever-experienced patience I personally received prior to the departure at the hands of the local staff in Dublin prior to the departure.  Thank you. Will travel again with you.
      The Cote d'Azur Mary, Co.Dublin
  •   We have just returned from a wonderful week-end in Paris.  Hotel Pullman was excellent in every way, and we  would recommend it to anyone. Well done once again, looking forwardto travelling with you soon again.
      Paris Margarat and Padraic Co Roscommon
  •   My husband and I have just returned from our trip to Beijing. It was an amazing experience and our guide David was very professional and made our holiday.
      Beijing Mr.& Mrs. Cameron Co.Dublin
  •   Just returned from our holiday to Egypt, one of the first groups to visit following the revolution. I was travelling with my 12 year old son and felt safe at all times. Our guides were excellent, very informative and good fun. The whole trip was very well organised and went smoothly. The Egyptian people were very friendly and welcoming. We will be recommending the Travel Department to our family and friends.
      Egypt Saidbe & Jack Co.Dublin
  •   Just returned from four wonderful days in Prague. Great value for what we got and our guide Libby was a class act as I had seen noted previously on your site.
      Prague Pat, Co.Dublin